I’m writing to express my appreciation for the thoughtful way in which you have managed the remediation of my hearing loss. As you know, I spend virtually all of my professional time speaking with and listening to people. It is essential that I fully understand their words and the meanings they are attempting to convey. I also do a fair amount of public speaking. As a result my hearing loss has been inordinately disabling for me. Words have grown muffled and my own voice has increasingly sounded distant to me.