Meet our Medical Staff

The people at Whisper Hearing Centers strive to be thorough and caring; professional and compassionate. Take a moment to meet the medical and office staff at our five Northern California locations!

Doctor Team Office Management Team

Whisper Hearing Center Doctors

There’s more to audiological care than providing hearing examinations and prescribing hearing devices. Great results are all about finding a doctor with the knowledge, expertise, and compassion to guide you on your journey to better hearing.

Lisa Jaschke Monardi, Au.D. Doctor of Audiology President & CEO, Whisper Hearing Center

As the founder and C.E.O. of Whisper Hearing Center, Dr. Jaschke recognizes the importance of people—our doctors and staff who provide such an important service and those who come to us for help. She goes out of her way to help both patients and staff achieve their goals. Lisa lives in San Rafael and enjoys running, hiking, and going to restaurants and cafes. She is married with two darling children, Gabriella and Marino.

Education
Doctor of Audiology, Salus University, Pennsylvannia
Master of Science, Audiology, California State University, Sacramento
Bachelor of Science, Speech Pathology & Audiology (cum laude), California State University, Sacramento

Licensure and Certification
Dispensing Audiologist: Speech Language Pathology and Audiology Board, California
F-AAA, Fellow in the American Academy of Audiology
CAA, California Academy of Audiology

Charles Sanders Au.D. Doctor of Audiology, Roseville and Sacramento CA (Carmichael) Clinics Audiology Faculty, Instructor, California State University, Sacramento email Patty@whisperhearing.com to request an appointment with Dr. Sanders

You can often hear Dr. Sanders say, “Being at Whisper Hearing is like being a part of a big family.”  He grew up in the Sacramento area, and it means a lot to him to give back to the community where he had such a wonderful childhood. Charley is an avid “Star Trek” fan. When he isn’t working at Whisper Hearing Center or Sacramento State—or keeping the plants in the office alive—he enjoys working in his his yard, going to the movies, hiking, backpacking, reading, and spending as much time as possible on Maui. Charley lives in Elk Grove, CA and is married with three children, Ashley, Devon, and Zachary.

Education
Doctor of Audiology, Salus University, Pennsylvannia
Master of Science, Audiology, California State University, Sacramento
Bachelor of Science, Speech Pathology & Audiology (cum laude), California State University, Sacramento
Folsom High School

Licensure and Certification
Dispensing Audiologist: Speech Language Pathology and Audiology Board, California
CCC-A, Certification by the American Speech Language Hearing Association
F-AAA, Fellow in the American Academy of Audiology

Carol Trussell Au.D. Doctor of Audiology, Roseville and Lincoln CA Clinics email Patty@whisperhearing.com to request an appointment with Dr. Trussell

Dr. Trussell loves using her 23 years of experience to help people reconnect with the lives they want to live. She believes today’s technology has made an incredible difference in her patients’ quality of life. Having fit hearing aids “back in the day” when she had to use a screwdriver, she realizes what an exciting time it is to be an audiologist! Carol loves camping, golfing, and reading books on her Kindle. She is married with two children, Alexander and Spencer.

Education
Doctor of Audiology, Salus University, Pennsylvania
Master of Science, Audiology, California State University, Sacramento
Bachelor of Science, Speech Pathology & Audiology, California State University, Sacramento

Licensure and Certification
Dispensing Audiologist: Speech Language Pathology and Audiology Board
Member of American Academy of Audiology

Andrew Valla Au.D. Doctor of Audiology, San Rafael CA Clinic email Rose@whisperhearing.com to request an appointment with Dr. Valla

Dr. Valla strives to make the most of each patient visit. He listens to patients carefully and provides solutions that are in their best interests. He specializes in addressing hearing and balance issues. His philosophy is that If you have a need, he will find a solution. When he’s not at Whisper Hearing Center, Andrew is outside! He likes to ride his bicycle, swim in San Francisco Bay, and  experience the wonderful sites of the Bay Area. Andrew also competes in triathlons and has completed four Ironman races to date. He enjoys a good meal and wine with friends, but most of all, spending time with his wonderful wife, Paula, and their son, Hunter.

Education
Doctor of Audiology, Salus University, Pennsylvania
Master of Science, Audiology, University of Wisconsin–Stevens Point
Bachelor of Science, Communicative Disorders, University of Wisconsin–Stevens Point

Licensure and Certification
Dispensing Audiologist: Speech Language Pathology and Audiology Board, California
F-AAA, Fellow in the American Academy of Audiology
CAA, California Academy of Audiology
CCC-A, Certification by the American Speech Language Hearing Association

Carey Philliposian Au.D. Doctor of Audiology, San Rafael CA Clinic email Rose@whisperhearing.com to request an appointment with Dr. Philliposian

Dr. Philliposian takes time to discover what matters the most to each patient, fits them to perfection, and exceeds their expectations. She is there for Whisper Hearing Center patients for the long term. If her patients have issues, they know they can count on her. Carey enjoys cycling on the roads of Marin County, working in her garden at the Fort Mason Community Garden, going to the movies, doing yoga, reading, cooking exotic meals, and traveling the world. Carey is a native San Franciscan and plans to dwell in her favorite city for many more years.

Education
Doctor of Audiology, Salus University, Pennsylvania
Master of Science, Audiology, San Francisco State University, San Francisco
Bachelor of Science, Speech Pathology & Audiology, University of Washington, Seattle
Lowell High School, San Francisco

Licensure and Certification
Dispensing Audiologist: Speech Language Pathology and Audiology Board, California

Tracy Volkman, M.S., CCC-A Audiologist, Lincoln and Roseville CA Clinics Email Ceil@whisperhearing.com to request an appointment with Tracy Volkman

Investing in the lives of her patients is the key to meeting their communication needs. Tracy feels that the best part of her job is hearing great stories about how much her patients are enjoying their hearing aids and how their quality of life has improved. She loves hearing how a patient understood his grandchild’s whisper for the first time or was finally able to follow the conversation at a family dinner. Helping people achieve those “firsts” is her goal. Tracy is an enthusiastic arts lover. She sings and performs with a local opera company and is learning to play guitar. She also enjoys cooking, the outdoors, hiking, and cycling and is completing her first century ride this year. She lives in Rocklin with her husband and sweet daughter, Madeline.

Education:
Doctor of Audiology, A.T. Still University, Arizona, expected graduation date Sept. 2012
Masters of Science, Audiology, California State University, Sacramento
Bachelors of Science, Speech Pathology & Audiology, California State University, Chico
Oakmont High School, Roseville, CA

Licensure and Certification:
Dispensing Audiologist: Speech Language Pathology and Audiology Board, California
CCC-A, Certification by the American Speech Language and Hearing Association
F-AAA, Fellow in the American Academy of Audiology

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Susanna Storm Au.D., CCC-A, FAAA Doctor of Audiology, Oakland CA Clinic Email Beatriz@whisperhearing.com to request an appointment with Dr. Storm

Enjoying her new found family at Whisper Hearing, Dr. Storm joins the Whisper Hearing team all the way from St. Louis, MO.  Bringing her “people first” mentality, Dr. Storm shares her midwest values and light-hearted nature at each and every appointment.  Knowing that each person she sees has different needs, she uses her education and experience to help each patient make a decision that will help them connect back to their world of hearing.  When she isn’t at Whisper Hearing, you can find Dr. Storm serving her community.  Twice a year, she runs a team of audiologists at a clinic in St. Louis, MO called Give Kids a Smile.  This clinic provides hearing screenings for underserved children in the area.  Dr. Storm resides in San Francisco and enjoys spending time outdoors with her two dogs Conner and Cody.

Education
Doctor of Audiology, Washington University School of Medicine, St. Louis, MO

Bachelors of Science, Communication Sciences & Disorders, St. Louis, MO

Francis Howell High School, St. Louis, MO

Licensure and Certification
Audiologist

CCC-A, Certification-American Speech Language Hearing Association
FAAA, Fellow, American Academy of Audiology

Kimberly Krantz Jennings Au.D., CCC-A Doctor of Audiology, Oakland CA Clinic email Beatriz@whisperhearing.com to request an appointment with Dr. Jennings

Practicing audiology is as much about listening as it is about hearing. With over ten years in the profession, Dr. Krantz Jennings appreciates that every person’s experience with hearing loss is unique. She enjoys sharing information with and learning from the people she serves. Together this leads to the discovery and application of strategies and/or technologies for successful communication in an often noisy world. Prior to practicing at Whisper Hearing Center, Dr. Krantz Jennings was an audiologist at UCSF Medical Center for several years. A native of Wisconsin, Kimberly enjoys exploring the beauty of California year round, spending time with family and friends, and tackling home improvement projects with her husband.

Education
Doctor of Audiology, University of Florida, Gainesville, Florida

Master of Science, Audiology, University of Wisconsin – Madison, Wisconsin

Bachelor of Science, Communication Disorders, Western Washington University, Bellingham, Washington

Licensure and Certification

Dispensing Audiologist, Speech Language Pathology and Audiology Board, California                                                                                                                                                                                                                         CCC-A, Certification-American Speech Language Hearing Association

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Karen K. Pak Au.D. Doctor of Audiology, Sacramento (Carmichael) CA Clinic email Holly@whisperhearing.com to request an appointment with Dr. Pak.

Dr. Pak’s goal is to ensure that every patient receives the absolute highest quality of care.  She recognizes the unique, individual needs of each of her patients, and she is dedicated to finding solutions tailored to fit those needs.  Dr. Pak works with pediatric and adult patients, and is experienced in serving the needs of each group.  She is highly knowledgeable in all forms of conventional and digital hearing aid technology, as well as in assistive listening devices.   Dr. Pak also specializes in electrophysiological evaluations and in the evaluation of patients with dizziness and balance disorders.  Dr. Pak is a native of Southern California, and she is fluent in American Sign Language and Korean.  She enjoys traveling, archery, kayaking, being outdoors, arts and craft, reading, and spending quality time with her husband, family, and friends.

Education
Doctorate of Audiology, Gallaudet University, Washington, DC

Master of Science: Audiology, Gallaudet University, Washington, DC

Bachelor of Arts: Deaf Studies with a concentration in Deaf Education – California State University, Northridge

Licensure and Certification
Dispensing Audiologist: Speech Language Pathology and Audiology Board, California
F-AAA, Fellow in the American Academy of Audiology

Whisper Hearing Center Office Managers

Patty Kline Director, Roseville Clinic patty@whisperhearing.com

Patty is always delighted to see our patients, and it shows in her greeting. She knows patients by name and makes their experience at Whisper Hearing Center like visiting old friends. Patty has been in audiology for more than 20 years. She does a great job of explaining what to expect when coming to our practice. Our patients look forward to her great service—and her fabulous homemade cookies! Patty has two exceptional and bright kids, who are in college.

Robin Casper, BA Manager, San Rafael Clinic Robin@whisperhearing.com

Robin is genuinely concerned about others and makes sure our patients are enjoying their experience at Whisper Hearing Center. Robin lives in San Rafael with her husband and five-year-old daughter. They spend a lot of time with family and taking their daughter to fun places, where she can learn and explore. Robin is a movie enthusiast and tries to see one as often as she can.

Education
Bachelor of Arts, Clinical Psychology, San Francisco State University

Ceil Butler Office Manager, Audiology Aide, Lincoln Clinic Ceil@whisperhearing.com

Ceil’s goal is to make sure every patient knows how much she cares about making a difference in their lives. She loves seeing the twinkle in patients’ eyes when they realize they are hearing sounds that they haven’t heard in years.

Beatriz Lopez Office Manager, Audiology Aide, Oakland Clinic Beatriz@whisperhearing.com

Beatriz makes patients welcome the minute they walk into the Oakland office. She enjoys getting to know them and learning about their lives. She finds it heartwarming to share stories about families and life experiences. In her spare time, she enjoys movies, walks on the beach, and camping. She hopes to skydive one day! Beatriz lives in San Leandro, is married, and has a three-year-old daughter, Rebecca.

Holly Smith Office Manager, Audiology Assistant, Sacramento Area Clinic Holly@whisperhearing.com

Holly’s professional dedication and sunny disposition help create a warm and pleasant atmosphere in our Carmichael clinic. She immediately helps patients feel at ease. With a degree in Speech Pathology & Audiology, she is very well qualified to assist our audiologists.

Education
Bachelor of Arts, Speech Pathology & Audiology, Chico State University

Gloria Bender Audiology Assistant, Roseville Clinic

Gloria enjoys working with patients to meet their hearing needs. She also supports our audiologist and patients by ordering, cleaning, and checking hearing devices.

Rosinel Ermio Audiology Assistant

Rose has a passion for helping people enjoy life. She greatly enjoys being part of a team that helps patients hear the sounds that enrich their lives. Her education in communication sciences gives her a keen insight into patients’ frustrations and solutions for improving communication.

Education
Bachelor of Arts, Communicative Disorders and Sciences, San Jose State University

Professional Staff

Pam Gridley Herrera

Business and Finance Manager

Pam manages the administrative and financial aspects of Whisper Hearing Center.

Education
Bachelor of Science, Business Management, Sacramento State University

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